Privacy

Privacy Policy

Effective: 20 October 2026

This policy explains how GrowthDesk VA collects, uses, shares and protects personal information through this website and while delivering services to clients.

1. Who we are

GrowthDesk VA is the trading name of jeyadmerfuddigital LLC, a Wyoming limited liability company. Our business address is 1016 Challedon Rd, Great Falls, VA 22066, United States. Our operations team works from 273 Y Block Commercial, DHA Phase 3, Lahore, Pakistan. Contact us at hello@growthdeskva.com.

For information collected directly through our website, sales process and business administration, GrowthDesk VA decides why and how the information is used. For prospect and customer information processed under a client’s instructions, GrowthDesk VA generally acts as that client’s service provider or processor.

2. Information we collect

• Information you provide. Name, business name, role, email address, telephone number, appointment details, messages, contract information and billing records.
• Website and device information. IP address, browser and device type, referring page, pages viewed, approximate location, timestamps, cookie choices and security logs.
• Client service data. Contact details, CRM records, call outcomes, property or business information, recordings where approved, notes, files and credentials required for the authorized service.
• Information from approved sources. Client-supplied lists, licensed data services, public business and property records, and information a person gives during a call or inquiry.

3. Why we use information

• Respond to inquiries, schedule calls and prepare proposals.
• Enter into and administer client agreements, invoices and payments.
• Deliver approved client work, including CRM, administration, marketing, lead research and calling services.
• Secure our website and systems, prevent abuse and investigate incidents.
• Measure website use and advertising performance after required consent.
• Meet legal obligations, including do-not-call, tax and recordkeeping requirements.

Depending on the context and location, our legal basis may be a contract, steps requested before a contract, legitimate interests, compliance with law, or consent. When we process client data, the client determines the applicable legal basis and instructions.

4. Cookies, Google Analytics and advertising

Our Cookie Policy explains the categories used and available choices. If Google Analytics is enabled, it may collect website and device information to help us understand visits and performance. Google explains how it uses information from sites that use its services at Google’s partner sites page.

If Google Ads measurement or remarketing is enabled, Google and other advertising vendors may use cookies or device identifiers to measure ads and, with required consent, show ads based on earlier visits. Visitors can use Google Ads Settings, the website’s cookie settings, or the Network Advertising Initiative opt-out page.

We do not intentionally send names, email addresses, telephone numbers, street addresses, CRM identifiers or call contents to Google Analytics. Website forms and booking URLs must not place that information in page URLs, titles or analytics event parameters.

5. Information processed for clients

Client service data is used only for the approved engagement, inside the client’s systems or approved tools. We do not use one client’s prospect data to market for another client, and we do not sell client lists. The client owns its accounts, records and deliverables.

If GrowthDesk VA contacted you on behalf of a client and you want information corrected or removed, email hello@growthdeskva.com. We will apply any suppression we control and refer the request to the responsible client. To stop telephone calls, see our Do Not Call Policy.

6. Who receives information

Information may be disclosed to the client whose work we perform, authorized GrowthDesk VA personnel, professional advisers, and service providers used for hosting, security, email, scheduling, contracts, payments, analytics or approved campaign tools. Our current core providers are listed on the Sub-processor List.

We may also disclose information when required by law, to protect legal rights or safety, or as part of a business transaction subject to appropriate confidentiality.

7. Sale and targeted advertising

We do not sell personal information for money. If advertising cookies disclose identifiers for cross-context behavioral or targeted advertising, visitors can refuse or withdraw that use through the cookie settings. Where applicable law treats that activity as a sale or sharing, the cookie-preferences control is the method for opting out.

8. Retention

• Website inquiries and sales correspondence are normally kept for up to 24 months after the last meaningful contact.
• Contracts, invoices and transaction records are kept for the period required for accounting, tax and legal purposes.
• Client service data is kept for the engagement and then returned or deleted under the client’s instructions and applicable agreement.
• Do-not-call requests are kept for at least five years.
• Call recordings follow the approved campaign retention rule and are not retained indefinitely without a documented reason.

9. International access and transfers

Authorized personnel in Pakistan may access information needed to deliver approved services. Pakistan is not recognized by the United Kingdom or European Union as providing an adequate level of protection. Client data subject to UK or EEA transfer restrictions must not be made available in Pakistan until the client agreement, data-processing terms and required transfer mechanism are in place. A public privacy policy by itself does not create that safeguard.

10. Security

We use role-based access, individual credentials, supervised office operations, access removal when assignments end, approved systems, security monitoring and documented workflows. No system can be guaranteed completely secure. We investigate suspected incidents and notify affected clients or authorities when required.

11. Your privacy rights

Depending on where you live and which law applies, you may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or an appeal. You may also have a right to complain to a privacy regulator.

Email hello@growthdeskva.com to make a request. We may need to verify identity and authority before disclosing or changing records. We will respond within the period required by applicable law. When we hold data only for a client, we will refer the request to that client and support its response.

12. Children

Our website and services are directed to businesses and are not intended for children. We do not knowingly collect personal information from children through this website.

13. Changes

We update the effective date when this policy changes. Material changes will be identified on the website or communicated to affected clients when required.